Urgent Hiring! Operation Supervisor

We’re Hiring: Operation Supervisor

Are you an organized, results-driven professional with strong leadership skills? We’re looking for an Operation Supervisor to lead daily operations, build strong client relationships, and ensure high-quality service delivery.

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Key Responsibilities:

• Client Management: Build and maintain strong relationships, resolve issues, and meet client expectations.

• Service Quality: Oversee service delivery, conduct site visits, and coordinate with teams to ensure high standards.

• Customer Retention: Support retention goals through timely communication and dependable service.

• Compliance: Ensure operations meet legal and regulatory requirements, including Ajeer and contract processes.

• Team Supervision: Lead Operation Coordinators and ensure accurate payroll and timesheet submissions.

• Invoicing & Collections: Reduce payroll errors, meet collection targets, and maintain financial accuracy.

• Reporting: Track performance metrics (KPIs) and providing regular reports to management.

• Onboarding & Retention: Manage onboarding of new staff and support employee retention efforts.

• Data Management: Keep accurate employee and client records.

• Flexibility: Take on other tasks to support business needs.

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What We’re Looking For:

• Experience in operations or supervisory roles (preferably in a manpower company)

• Strong leadership and communication skills

• Knowledge of payroll, invoicing, and compliance

• Ability to work under pressure and meet deadlines

• Comfortable with data and performance reporting

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Employment Type: Full-Time

Iqama: Transferrable

Joining: Immediate

Interested candidates may send your CV to l.valdecantos@esadservices.com. Please “OPERATION SUPERVISOR” applied in the subject in your email.