IT Specialist

We are looking for IT Specialist (Indian national only).

The candidate must have strong knowledge in Networks, Switches layers, VPN, PC Configuration with Access (Active Directory), Servers Configuration, NAS Configuration.

Key Responsibilities:

 Technical Support:?Provide first-line support for hardware, software, and network issues,

resolving problems promptly to minimize downtime.

 System Maintenance:?Monitor and maintain IT infrastructure, including servers local or

Cloud-Based, workstations, and network devices, ensuring optimal performance.

 Knowledge for the main IT systems, operational and troubleshooting scopes: such as IP

telephony, WAP (Wireless access points), exchanged, email domains, active directory,

storages and backups, CCTV, etc.

 Have the acceptable knowledge for the network passive part: such as UTP cables, fibre

cables, connectors, testing, supervise terminations, patch panels, etc.

 Network management capabilities and skills: shall have the knowledge to manage network

active component, such as servers, switches, VPN, IPsec, Network Layers, Network Rote,

routers / gateways, etc.

 Troubleshooting:?Diagnose and resolve technical issues reported by staff, escalating

complex problems when necessary.

 Software Management:?Install, configure, and update software applications and systems as

per company requirements.

 Network Administration:?Oversee the setup and maintenance of LAN/WAN/VPN, ensuring

secure and reliable connectivity.

 Data Backup and Recovery:?Implement and manage backup solutions to safeguard company

data.

 Asset Management:?Maintain inventory of IT assets and ensure proper documentation of

changes or updates.

 Training and Support:?Assist employees with IT-related inquiries and provide training on

new systems and tools.

 Cybersecurity:?Ensure compliance with security protocols and implement measures to

protect the company’s digital assets from threats.

 IT Projects:?Collaborate on IT infrastructure projects, contributing to upgrades and system

improvements.

Minimum Requirements:

 Education:?Bachelor’s degree in information technology, Computer Science, or a related

field.

 Experience:?Proven experience in IT support or system administration.

 Technical Skills:?Proficiency in Windows/Linux systems, networking concepts, and

troubleshooting tools.

 Certifications:?Relevant IT certifications such as CompTIA, CCNA, or Microsoft certifications

are a plus.

 Language:?Strong verbal and written communication skills in English; Arabic is an advantage.

 Attributes:?Analytical thinker, problem solver, and proactive team player.

Send your CV at pradipkmallick01@gmail.com