shahidi167@gmail.com
About Me
Well-organized Document Controller with a Bachelor’s degree in Computer Science and 7 years of experience, proficiency
in Aconex, Microsoft Office (Word, Excel, PowerPoint), and organizational Skills. Strong attention to detail and ability to
meet deadlines, adaptability, and a fresh perspective to a dynamic team.
Education
University of Wah Oct 2015 – Oct 2020
Bachelor of Computer Science
Work & Experience
IPTV Company 10/01/2017 - 12/31/2019
Customer Support Admin
• Handled customer support operations for international IPTV clients, maintaining accurate records of service requests, subscriptions, invoices, and technical documentation. • Applied strong record-keeping skills, organizational skills, and attention to detail to manage large volumes of client data while meeting strict deadlines. • Collaborated with teams to review data, manage customer requests, and distributed files in line with company standards. • Recognized for excellent communication, problem-solving, and interpersonal skills, ensuring high levels of client satisfaction.
Fiverr & Upwork 05/01/2020 - 09/16/2025
E-Commerce Manager
• Successfully collaborated with 400+ international clients across the USA, UK, Europe, and the Middle East, delivering high-quality e-commerce and management solutions. • Oversaw the management of data, contracts, and product records, ensuring accuracy, compliance, and timely delivery. • Applied record-keeping skills, organizational skills, and strong attention to detail to maintain data control, monitor revisions, and safeguard confidential data. • Leveraged MS Office Suite (Excel, Word, Outlook, PowerPoint) for reporting, data tracking, financial record management, and process data. • Assisted e-commerce clients with data management for Shopify stores, including product data entry, catalog management, purchase orders, and inventory records. • Recognized for excellent communication and interpersonal skills, with the ability to work independently and meet tight deadlines across multiple projects.
Portfolio
