About Me
I am an IT Support Specialist and Project Manager with over 7 years of experience in IT infrastructure, enduser support, and Agile Software Development Management. I managed large-scale IT rollouts at ARAMCO, resolving complex hardware/software/network issues, and leading cross-functional teams in remote SaaS projects. I am ITIL-Certified, PMP Certified as well as Scrum Master equipped with skills in technical troubleshooting, project execution, stakeholder engagement, and process optimization.
